FAQ
Vinyls
How to order a vinyl?
- Provide Your Playlist Link: Attach a playlist link
- Upload Your Desired Photos/Designs: 1 Front Photo, 1 Back Photo, 1 Side A Photo, 1 Side B Photo
- Buy Your Vinyl
How many songs can I have on my vinyl?
Each side of the vinyl can hold a MAX of 20 minutes of full stereo audio - 40 minutes total!
You can include up to 9 tracks per side.
What size should my photos be for the best result?
To ensure the best results, please make it as HIGH resolution as possible :)
Black Vinyl: Suggested 3675 X 3675 pixels for Covers & 1200 X 1200 pixels for Sides
Picture Vinyl: Suggested 3675 X 3675 pixels for Covers & 3540 X 3540 pixels for Sides
Shipping & Returns
Vinyls will take 1-2 weeks to ship from our facilities. Please note that shipping times may vary depending on your location and the holiday season.
Due to the custom nature of this item, returns & exchanges are not accepted.
NOTE (11/29/24): We currently have a high order volume. Due to this it will take 3 weeks to process your vinyl record.
Contact
For any inquiries, please reach out to softsculpturesco@gmail.com
Blankets
How to order a blanket?
- Select Your Desired Dimensions: Choose the size of your blanket.
- Provide Your Words: Provide an email and the desired hidden/circled words for your blanket in our text box. You can include up to 15 words for each blanket!
- Buy Your Blanket: Complete your purchase at checkout.
Blanket Care
Machine wash in cold water using a mild detergent on gentle cycle. Do not bleach or tumble dry.
Shipping & Returns
Blankets will take 1-2 weeks to ship from our facilities. Please note that shipping times may vary depending on your location.
Due to the custom nature of this item, returns & exchanges are not accepted.
Contact
For any inquiries, please reach out to softsculpturesco@gmail.com